Non-Emergent Patient Transport
NB This service is NOT available for for trips to primary care services such as GP practices and is not part of the emergency ambulance service.
From 1st August 2024, planned non-emergency patient transport will be provided by SVL Healthcare Services LTD. The patient transport service (PTS) provides planned, non-emergency transport for eligible Bristol, North Somerset and South Gloucestershire patients to and from NHS hospitals and clinics, including outpatient departments, inter-hospital transfers, renal dialysis, oncology centres and your home.
SVL Healthcare Services have been providing patient transport services across the UK since 2007. Their vehicles are staffed by fully trained crews who will ensure the utmost care is taken to meet your medical needs throughout the journey and that you arrive in a timely manner.
If you cannot use regular transport for medical reasons, patient transport services are available to eligible patients.
It is only available for eligible patients for medical reasons. It is not available for trips to primary care services such as GP practices and is not part of the emergency ambulance service.
Patient transport vehicles are staffed by Ambulance Care Assistants (ACAs) who ensure your medical needs are met throughout the journey and during transfer.